Returns & Exchanges
At STARTER, we want you to be completely satisfied with your purchase. If your new gear isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Package Your Items
Place the items in their original packaging, ensuring all original tags are still attached and the garment is in its original condition.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.
